He did not call to inform us that he would not be able to attend our closing. I realize it was just a refinance loan but I feel he should have had the courtesy to let us know that.
Everyone was very friendly and helpful. I didn't know anything about getting a mortgage or buying a home. And I couldn't afford an expensive home. They never made me feel as if my many questions were stupid, or that I didn't matter because I didn't have a huge bank account. I appreciated that very much!
Everyone was available for assistance whenever I had a question or needed help. Thank you very much
Keeping me informed on what I needed as well as in a timely manner
Pablo made the American dream extremely easy for our family. Process was explained and very tranparent! No regrets and will highly recommend to family and friends!
After doing some initial research and talking to a few lenders it became clear what route to take. From the first moment I spoke to Pablo I felt a sense of honesty. As a first time home buyer, I was extremely nervous and had several questions. Pablo made me feel at ease and explained the entire process in terms that made sense to me. He was patient and thorough in answering all of my questions with upmost and honest professionalism. He is extremely knowledgeable, responsive and quick to return calls. He made the experience of attaining a home loan as stress free as can be and I genuinely felt as if he was looking out for my best interest. I am glad to report we were ready to close 10 days in advance of our closing date on my home in Lakewood, CA. I am so pleased with the outcome that I have already referred him to friends and family and they couldn't be any happier with his professionalism. I highly recommend Pablo to anyone in need of his services.
After researching a lending agent, we decided that Pablo Ramirez was the way to go. I was influenced by the positive reviews, length of experience and expertise in his field. Pablo displayed upmost professionalism, honesty and efficiency throughout the entire transaction. He was not only respectful and polite but his friendliness made it easy for us to trust him. He was very patient with us and all our concerns and doubts; he eased such concerns and doubts by continously communicating with us. He answered all texts, emails and phone calls in a timely fashion. Pablo helped us obtain our first home with ease. We would definitely work with him again.
We used William and his team to obtain our first mortgage and received such great service that we decided to use them again for our refinance. As usual, William and his team at Diamond Residential went above and beyond our expectations. They are very knowledgable and they will work around your schedule to get everything done, and done properly. I have no words to describe their service other than excellent, amazing, unbelievable, fantastic! They treat you as family. Great job, William and his team!!! Thank you and hope to use your services in the future again. You are our mortgage agent for life :)
Debbie cared about my personal situation and did a great job getting my refinance completed.
Chris and his team went above and beyond! They answered all of our questions and made our home buying experience as stress free as possible. We will never go with anyone else.
Jeffrey Tucker was fantastic to work with for the clients that I sent to him. He was prompt and knowledgeable. He is able to come up with creative solutions to problems to get the job done. I will recommend Jeffrey to all my clients, friends and family when they are in need of mortgage services.
Very knowledgeable and helpful with any questions I had. Made the process simple and easy!
I am a first time home buyer, and I cannot even begin to tell you how happy I am with this process. His whole staff was absolutely amazing. I have GAD (general anxiety disorder) so when I panicked over something they calmly walked me through everything, and that means a lot. If you are a first time home buyer I would truly recommend make Diamond the first stop on your agenda.