The Friendliness of the loan officer
The Friendliness of the loan officer
John went beyond what I expected. When I had problems, he was always quickly available, and walked me through the processes. Ask for John, he'll get it done!
He answered any questions or concerns I had immediately. Was also very patient with me. I would recommend him to anyone wanting to buy a home.
Chris is a wonderful and pleasant person to deal with I would definitely use him again. He is the most understanding and on top of his job. A wonderful Finance Person and very knowledgeable . Tim Ness Bernadine Ezell
He was very professional
Tiffany Washington was very caring and attentive to my every question. She kept me informed Every step of the wAy. When it was time to close the other ladies were just as attentive offering solutions anytime anything came up. They made my first time home buying experience peaceful and pleasant.
Tiffany made a very intimidating experience one of the most wonderful situations that we have had in our life. She was very knowledgeable about Her craft and also was available at anytime we needed assistance. She took the stress away from our home buying experience and made it such a wonderful memory for my family
I’d heard a lot of horror stories about deals falling apart at the closing table because information wasn’t disseminated timely by the broker. The experience I had with Tiffany and her team was extremely smooth and pleasant. All information had been requested timely and clear to close was provided days before scheduled. Tiffany’s politeness and professionalism will secure her as my lender for any future real estate transactions going forward!
First and foremost Tiffany Washington was very friendly and very supportive....i didn't have to worry about anything....I would definitely recommend my family and coworkers to Diamond Mortgage and ask for Tiffany Washington....Thanks Again Tiffany for helping me....
Tiffany was amazing through the entire process. She helped me understand everything. I never felt like I was asking a dumb question for being a first time homebuyer. It had its scary parts and I am so thankful she was there to hold my hand through it all!!
Tiffany did an outstanding job with walking me through the loan process of purchasing my new home. She was prompt and tentative to my needs as a first time home buyer. She answered all the questions I had no matter how annoying they may have been. Or what time of the day or night they came to my mind. She responded with detailed info. I will most definitely refer her and Diamond Mortgage Company to my friends & family within the near future. Thanks again Tiffany Washington you are the best!!!!!
She answered all my questions in a timely manner and was very easy to work with!
Tiffany was very helpful throughout the entire process. She worked very hard to help us close on our set closing date and was very knowledgeable and worked with us to get the loan that best fit our needs. Tiffany was super friendly and will be recommended to any friends and family that I see may be purchasing a house in the future.
When the mortgage rates turned in our favor this summer, because we had had such a good experience with Tiffany during our home purchase last year, we of course went back to her for the refinance. We were not disappointed; Tiffany carefully walked us through every step and put up with all my little questions very patiently. With such a large financial decision she understands how stressful it is and how to make you feel at ease with the decisions you have to make. I highly recommend Tiffany!
Tiffany and the rest of the diamond team was amazing! Tiffany was so helpful and sweet. As first time home buyers we were unsure of how this process would go, but Tiffany made us feel at ease and answered all our questions!