We had a great refinancing experience with Jeff. He was knowledgeable and got us the answers we needed quickly. We were able to refinance quickly to meet our needs. He was reachable by phone or email and would respond after hours to make sure the refinance got done. I would highly recommend him to anyone looking for a home loan or to refinance.
Jeff was a pleasure to work with through my whole loan process. Knowledgeable, patient, and understanding of all circumstances that came up. Even after everything was said and done, there was follow up on his part, and a great referrel regarding a small shiny stone. I'd reccomend Jeff to any and all my friends/family. This is what customer service is all about!
This was the best experience I have had with the loan/underwriting process of buying a home. Jeff instantly answered questions and followed through with the details of my loan. I give him the highest recommendation possible and encourage anyone looking for a home mortgage to give him a call. You will not be disappointed!!
Jeff made my first time home buying experience easier by explaining everything so I could understand it. He was easy to contact and always called me back if he couldn't be reached. Very happy with my rate as well
Jeff did an Outstanding job with my home mortgage. All questions I had were answered in a More-then-timely manor. His promptness and professionalism speak volumes to his character and work ethic. Seamless transaction, with thorough explanation of each process as it was going. I was always kept up to date with the progress on my mortgage closing. I have, and will continue to recommend ONLY Jeff to Anyone who is looking for mortgage lending/ refinancing.
He guided us to the loan that was best for us and was quick to respond for everything. Everything went smoothly and quickly. It was awesome!! We will definitely go to him again if we decide to take out any other loans in the future.
We contacted Jeff to get pre-approval for a home we were interested in. We had a home to sell and realized the process would take time. Jeff contacted us every month to see how the process was going. After about 6 months he called and provided us with options we had not considered. His attention to detail made the process effortless and with his help we were able to get the home of our dreams.
As a business owner, I deal with many banks and bankers in a professional setting. Jeff, while maintaining professionalism, was able to interact on a personal level. The level of detail and care he put into my home buying experience made me feel as if I was his only account. But I know he deals with many of these transaction everyday. I highly recommend Jeff Tucker!!!!
I didn't meet Jeff face to face until closing. Having applied online, my only interaction with him was via phone, email and other staff at the bank. That was certainly no hindrance, and Jeff was very helpful in getting all of our questions sorted out, and helped us close on schedule.
Jeff was fabulous throughout the mortgage process. We bought our house directly from the sellers and had lots of questions about the process. He guided us through the whole thing at every step of the way. I would recommend him to anyone looking to purchase a home, particularly if it's your first house or a unique situation.
We used William and his team to obtain our first mortgage and received such great service that we decided to use them again for our refinance. As usual, William and his team at Diamond Residential went above and beyond our expectations. They are very knowledgable and they will work around your schedule to get everything done, and done properly. I have no words to describe their service other than excellent, amazing, unbelievable, fantastic! They treat you as family. Great job, William and his team!!! Thank you and hope to use your services in the future again. You are our mortgage agent for life :)
Debbie cared about my personal situation and did a great job getting my refinance completed.
Their dedication to seeing a challenging and difficult loan process to the end was remarkable. I plan to recommend them to anyone needing any real estate financing.
Kevin always had much information for us and was always very kind and relaxed. When we had any questions or concerns Kevin always answered to the best of his knowledge or searched for answers for us, we appreciate his help during this time and it has brought us together and is allowing us to be a better family. Thank You from Mr.& Mrs. Bertram Hogan and Matthew Shapiro
Chris and his team went above and beyond! They answered all of our questions and made our home buying experience as stress free as possible. We will never go with anyone else.