I came to William after being treated very poorly buy a very well known lender. From day one until the close William and his entire team, were very knowledgeable, polite. Whenever I had a question they were there, and the response time was very commendable. They kept me informed of every step so there was never a question about where we were in the process. I cannot praise his team enough for their level of professionalism and a approachability. William you’re simply AWESOME!!!
We met with chris i knew i had some things on my credit that were less than favorable but he helped us get them and my credit where we needed to be
i told him what we were comfortable with payment wise and in a few min were pre approved for a loan
I was also had a time consraint being near the end of the year but him and his team pulled it off
We are now first time home owners in the house we wanted with a payment we can afford
Thanks chris and your whole team
Chris made the entire process of getting a mortgage so easy. He and his team were prompt with responses whether it be via phone, email, or text. I would recommend him to anyone looking to buy a home.
The banks in my area would not help me applied for loans through 3 different banks. I told these banks they could use my assets as collateral....No your debt to income ratio is to high. What they did not take into consideration my assets that I wanted use were almost 5 times the amount of the loan
When we walked into Diamond's office Chris seemed perplexed because all the documents he wanted or needed were handed to him.
Loan was approved within 5 Days/Thanks Chris
Finding solutions for all aspects corresponding the documentations and processing the loan
They answered every question I had and communicated things in a manner that were easy to understand and helped us in a professional and friendly manner
William is very friendly and knowledgeable. Always available to answer any questions we had. The whole process was handled professionally and efficiently.
Chris answered any and all questions we had. We are first time buyers, and he made this process very painless, hassle-free, and easy. We would recommend Chris to anyone we know that is looking for this service.
Jason was excellent during the entire home buying process. His level of knowledge and responsiveness exceeded my expectations, and I look forward to working with him in the future.
Since moving to Springfield, Chris has always been my 'go to.' He gets things done quickly and efficiently. Above all, no matter what the situation, Chris will help you and get you where you need to be. No B.S. or gimmicks. Just honest business and good customer service. Veteran or not, I think Chris should be everyone's 'go to' person for mortgage needs.
Chris was very thorough in explaining what options I had for buying my home. He made the whole buying process very painless for me, and very excited to be a home owner thanks to Chris.
Bill and his team were so easy to work with! Everyone was so organized and responded in a timely matter to help us close earlier than expected. We are very thankful Bill was able to make time for us after their office was closing in order to meet with us. It was really helpful and accommodating. We highly recommend Bill and Charleen at Diamond Residential! Thank you, again!
Went above and beyond to make sure all was ok with credit before proceeding to get me the best rate
Chris was awsome. Great friendly customer service.